Surgery Christmas 2015 New Year 2016 arrangements
- There will be reduced staff from Monday 21st December 2015 to the 8th January 2016. The surgery will however remain open most of the time, apart from the statutory holidays (and 29-31 Dec) when normal "after hours" arrangements apply, namely emergencies should use the 111 system or attend the Hawera Emergency Department (ED) and urgent problems that cannot wait until the practice re-opens should access the A&M clinics in New Plymouth -see a/h options.
- During office hours in the festive season please contact the surgery on (06) 2785189 for medical advice. The Practice Nurse will usually be available to see minor problems (eg dressing changes, vaccinations, BP checks etc), arrange urgent medication repeats if you run low or to advise you on medical care options. Emergency and very urgent problems can and should be seen at Hawera or Base Emergency Departments as usual but less urgent problems should be discussed with the Practice Nurse who may discuss the problem with me by phone, suggest using a New Plymouth A&M clinic or make an appointment with me on my return. Some problems may well need basic investigations started (such as blood or urine tests) which the Practice Nurse may initiate.
- Please do not used the Hawera ED as an alternative to obtaining GP advice (either at a surgery or at an A&M clinic), as this makes access for those with emergencies more difficult and most ED Medical Officers either don't have General Practice training or will not give GP advice as this is not the function of an ED.
- If you are not sure if you should attend the ED or travel to New Plymouth after-hours (including Statutory Holidays), you should feel free to contact 0800 Healthline (0800 611 116) and a trained nurse will advise you. General After-hours advice will always be available 24/7 by ringing the surgery on (06) 2785189.
- Maternity patients needing urgent attention should contact the Maternity Unit - phone (06) 2789911. Bernadette Winks will be available for any LMC cover.
If you will need a repeat of your regular medication during the Festive weeks, contact the surgery well before then so you will not run out! However, during my absence your regular pharmacy may supply a short "extension" for regular medications on advice from the Practice Nurse under my directions.