- The surgery will be closed from Friday 16th December 2022 reopening Monday 9th January 2023 so we can have some family time. Please ensure you do not run out of a regular medication during this time, but if you do, you should contact your usual pharmacy where an extension may be dispensed at the sole discretion of the pharmacist (who may refuse and/or liaise with me by phone). During this time normal "after hours arrangements" apply, namely emergencies should use the 111 system or attend the Hawera or NP Emergency Departments (ED) for urgent problems.
- For urgent or important non-emergency GP problems you should consider attending a walk-in A&M clinic in New Plymouth such as Medicross (ph 759 8915)
While ED Medical Officers either don't have General Practice vocational training and registration (so they shouldn't give Primary Care advice), or if they do have specific General Practice vocational training, they may still decline to provide GP advice as this is not the function of an ED. However, they will always be able to give urgent or emergency advice and/or care. Most importantly however, as the TDHB (now TWOT) has decided not to support our Rural Retention (including after-hours), you should not feel guilty if you do need to use the ED for urgent and/or important advice or treatment. The Medical Officers are obliged to see you if you wish them to, although there could be a significant wait so they may redirect you to the "South Taranaki Rural Health" practice which does receive considerable funding for seeing "ED Redirected" or even "Walk In" patients unable to access their usual GP. If you are not sure if you should attend the ED or travel to New Plymouth (including Statutory Holidays), you should feel free to contact 0800 Healthline (0800 611 116) and a trained nurse will advise you. Further advice is available 24/7 by ringing the surgery on (06) 2785189 and listening to the message. However, if someone is having a stroke or a possible heart attack ring 111 immediately for an ambulance. Maternity patients needing urgent attention should contact their LMC or the Maternity Unit - phone (06) 2789911.
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